BPM tries to appease process workers

I recently watched a free BPM seminar with Forrester's Connie Moore where the result from an online survey was presented. The question was "What do you see as the primary benefit of BPM efforts?"

1. 24% said Increased productivity for process workers
2. 18% said The ability to provide real-time visibility into key processes
3. 15% said The ability to change processes quickly and easily
4. 13% said The ability to model business processes
5. 12% said Consistent process execution across business units or geographics
6. 12% said Optimization of processes
7. 4% said Decreased reliance on IT for supporting and changing processes
8. 1% said The ability to test work for compliance and remediate problems

I can agree that 2-8 are relevant to BPM, but increasing productivity for process workers I would say has nothing directly to do with BPM. There is an indirect link between BPM and productivity though. BPM should definitively be a driver for IT investments to increase productivity, like ECM, BI, Enterprise Search, Collaboration, Messaging, etc.

I think this result is just a way to appease the process workers who fear BPM. Name one capability of a BPMS that will increase the productivity directly of a process worker.